TWN Systems
Customer decision report
Report tool · electronic signatures
DocuSign vs OpenSign calculator
DocuSign may remain cheaper at this scale
The DocuSign model is lower by $26,220 across 3 years after the transition work is included.
Entered assumptions
- DocuSign users
- 5
- DocuSign cost per user / month
- $37.00
- Envelopes sent / month
- 100
- Envelopes included per user / month
- 100
- Contract overage / envelope
- $0.00
- OpenSign hosting / month
- $180.00
- OpenSign support / month
- $600.00
- Migration and testing hours
- 40
- Internal or delivery rate / hour
- $120.00
- Planning horizon
- 3
Workflow friction to test
A signature platform is more than a send button. Test the parts people depend on every week.
- Templates, fields, routing, reminders, and bulk sends
- Audit trails, retention, signer identity, and approval evidence
- Embedded signing, API keys, webhooks, and links to business software
- Branding, notifications, support, and the signer experience
- Access, backups, incident response, and who owns the service
What the number leaves out
This model does not price legal review, lost productivity, contract changes, or the cost of a failed signature workflow. Add those as real inputs when the decision is important.
Recommended next step
Keep DocuSign as the baseline, then test whether lower subscription cost justifies the operating work of OpenSign.
Read the caveat
OpenSign is not free to operate. Self-hosting moves hosting, updates, security, backups, and support into your operating model.